When the time comes to handle a touchy employee issue how do you handle it? Are they properly trained? Do they understand the laws and regulations?
This course is designed to train managers and supervisors the legal and proper techniques in conducting an internal workplace investigation. Without learning investigation techniques and how to handle conflict in the workplace effectively, employees may feel their complaints are not taken seriously.
WHY SHOULD YOU ATTEND?
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
- Common types of internal investigations
- Legal obligations related to internal investigations
- Information gathering and physical evidence prior to witness interviewing
- Question prep for witness interviews and select appropriate interviewing locations
- Standard format and procedures for documenting investigative findings
- Disciplinary action best practices
AREA COVERED
- Common workplace investigations
- Laws and regulations
- Investigation process
- Confidentiality
- Policies and procedures
- Conflict of interest
- Writing up the investigation
WHO WILL BENEFIT?
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators
- Learn the basics of how to gather a statement of complaint, identify witnesses, gather evidence, conduct witness interviews, fact-finding, document, report writing and communication follow-up
- Common types of internal investigations
- Legal obligations related to internal investigations
- Information gathering and physical evidence prior to witness interviewing
- Question prep for witness interviews and select appropriate interviewing locations
- Standard format and procedures for documenting investigative findings
- Disciplinary action best practices
- Common workplace investigations
- Laws and regulations
- Investigation process
- Confidentiality
- Policies and procedures
- Conflict of interest
- Writing up the investigation
- HR Managers
- Small Business Owners
- Union Reps
- Academics
- Accounting
- Administrators
Speaker Profile
Matthew Burr
Matthew Burr has over ten years of experience working in the human resources field, starting his career as an Industrial Relations Intern at Kennedy Valve Manufacturing to most recently founding and managing a human resource consulting company; Burr Consulting, LLC. He specializes in labor and employment law, conflict resolution, performance management, employee relations and work with labor unions. Matthew also has a generalist background in HR and provides strategic HR services to his clients, focusing on small and medium sized organizations. Matthew will be starting as an Associate Professor of Management at Elmira College in July 2017. Matthew is the …
Upcoming Webinars
Controller Challenges in Changing Times: New Roles as Strat…
FDA Technology Modernization Action Plan (TMAP) and Impact …
Stress, Change And Team Resilience Through Humor: An Intera…
Excel Spreadsheets; Develop and Validate for 21 CFR Part 11…
How to Prepare For and Host a FDA Inspection and Respond to…
Sunshine Act Reporting - Clarification for Clinical Research
The Importance of the first 5 seconds when presenting
From Chaos To Calm: How to Eliminate Drama and Boost Workpl…
Complaint Handling and Management: From Receipt to Trending
Do's and Don'ts of Documenting Employee Behaviour, Performa…
Managing Toxic Employees: Strategies For Leaders To Effecti…
ChatGPT Unlocked: A Beginner’s Guide to AI and ChatGPT
Understanding Artificial Intelligence (AI) and the Incredib…
6-Hour Virtual Boot Camp on Microsoft Power BI
Onboarding is NOT Orientation - How to Improve the New Empl…
The Monte Carlo Simulations in Excel for Risky Investments
ChatGPT and Project Management: Leveraging AI for Project M…
Project Management for administrative professionals
Workplace Investigations 101: How to Conduct your Investiga…
Transform Data into Insights: A Beginners Guide to Excel Pi…
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Construction Lending And Real Credit Administration: Evalua…
Dealing With Difficult People: At Work & In Life
Understanding Accounting for non - Accounting professionals
New Form 1099 Reporting Requirements: 2025 Compliance Update
Human Error Reduction Techniques for Floor Supervisors
HR Metrics and Analytics 2025 - Update on Strategic Plannin…
7 Ways To Beat Burnout: Without Quitting Your Job
Treating Employees Like Adults: Discipline versus Empowerme…
Understanding EBITDA – Definition, Formula & Calculation
Ethical Terminations: Navigating Employee Exits with Legal …
Handbook Overhaul 2026: Compliance, OBBB Act & Beyond
How to Write Procedures to Avoid Human Errors
FDA Proposes Framework to Advance Credibility of AI Models
Project Management for Non-Project Managers - Scheduling yo…
Validation Statistics for Non-Statisticians
Data Integrity and Privacy: Compliance with 21 CFR Part 11,…
4-Hour Virtual Seminar on Hidden Secrets of Selling & Marke…
The Alphabet Soup: When the FMLA, ADA, COBRA, and Workers' …
Talent Management: How to Leverage AI and ChatGPT Tools for…
Offboarding with Care: Conducting Legal & Ethical Employee …
2-Hour Virtual Seminar on How to Conduct an Internal Harass…